FAQ

What makes Sculptiss™ different?

At Sculptiss™, every piece is designed to make you feel put together with zero effort — from invisible lift pads to cozy hoodies and statement boots.
We focus on comfort, flattering fits, and premium feel, without the luxury price tag.

Which Sculptiss™ product is right for me?

Want cute, everyday comfort at home? → Comfy Hello Kitty Fur Slippers.
Want cozy, unisex comfort at home or on the go? → Sculptiss™ Unisex Hoodie.
Want that “expensive” look with zero effort? → Sculptiss™ Boots & Belt Cape Jacket.
Many customers grab 2+ items together (hoodie + slippers, jacket + boots) for full outfit transformations.

How do I choose my size?

Each product has a size guide on the product page (for boots, jacket, hoodie, slippers and pads).
If you’re between sizes, we usually recommend sizing up for outerwear & footwear, and following your usual cup/underbust for pads.
Still unsure? Choose your best guess — our easy exchange policy has you covered.

Are Sculptiss™ products comfortable for all-day wear?

Yes. Comfort is non-negotiable for us.
Our pieces are designed to be soft on the skin, easy to move in, and flattering without digging in or feeling stiff — from pads and boots to hoodie and cape jacket.

Can I wear Sculptiss™ products if I have sensitive skin?

Our fabric pieces (hoodie, cape jacket, slippers) use soft, skin-friendly materials.

How do I care for my Sculptiss™ items?

Hoodie & Cape Jacket: Cold wash, gentle cycle, low heat or air-dry to protect the fabric and keep it fluffy.
Boots & Slippers: Spot clean with a damp cloth; avoid harsh chemicals or machine washing.

How long do Sculptiss™ pads and products last?

With proper care, Sculptiss™ Outerwear and footwear (hoodie, cape jacket, boots, slippers) are made to be worn season after season, not just for one viral moment.

What if I order the wrong size or color?

No stress — we offer easy exchanges.
If your size or color isn’t perfect, simply request an exchange within 30 days and we’ll help you swap it for a better fit (subject to condition & policy).
We want you to actually wear what you buy, not leave it in the closet.

What is your return & warranty policy?

We stand behind Sculptiss™ with our Confidence Guarantee.
If you’re not happy with your order, you can request a return within 30 days according to our policy.
If there’s a manufacturing issue or defect, we’ll make it right — replacement or solution depending on the case.

Can I change or cancel my order after placing it?

If you made a mistake (size, color, address), contact us as soon as possible with your order number and the modification.
If the order hasn’t been processed yet, we’ll do our best to update or cancel it before shipping.

Is my payment secure?

Yes. All payments are processed through secure, encrypted checkout with trusted providers.
Your card details are never stored by us, and we do not share your personal information with third parties for marketing without consent.